heyday.hootsuite.comSocial Media Engagement Tools and Social Selling Tools

homepage Top features Publish and schedule Social media analytics AI content creation Best times to post Social listening Engagement tools Inbox and messaging Employee advocacy Social advertising Explore all features Integrations Industries Small business Financial services Government Healthcare Education Real estate Professional services Legal Agencies Nonprofit See all industries Resources Free tools NEW Case studies Webinars Blog Tutorials and demos new Courses FAQ Social media trends Pricing Log in Request a demo homepage open navigation menu homepage close navigation menu Top features Integrations Industries Resources Pricing Log in Request a demo Get more likes and sales with social media engagement tools Get more followers, make an impression in the comments, and track your clout on social media. Hootsuite’s engagement tools reduce the time and effort you spend responding, engaging, and delighting your audience across social. Start your free 30-day trial Book a demo Hootsuite allows us to better understand the impact of social media and engage customers more strategically through social channels. As social media becomes a more important part of how our customers communicate, we will continue to invest here. Sanjay Dholakia Chief Marketing Officer Marketo Everything you need to become the most engaging brand on social media. Engage with followers, fans, and friends with the best social media engagement platform. All from a single dashboard. Boost engagement with no extra effort Tap into engagement-boosting tools like an automated hashtag generator and graphs that show you the best time to post content. No sweat. Plus, get insights into what your target audience wants to see and use Canva templates and AI to make engaging content fast. Chime in on valuable conversations Set up social listening for your most important keywords, hashtags, and mentions. Keep an ear out so you can engage in exciting convos and protect your brand’s reputation. Never miss a chance to clear up negativity or leave a positive impression in the comments section. Easily measure your engagement View your engagement rate by post, network, or account. Get tools to track your engagement rate over time, identify your most engaging posts, and customize reports so you can see it all in one view. Go ahead and brag about it, too. Save hours with an automated, all-in-one inbox Hootsuite brings all your private messages and public comments into one dashboard. Answer questions and make sales even if you’re away from your desk with saved replies, auto-responses, and chatbot capabilities. Boost revenue with social selling tools Get more sales and leads right from the Hootsuite dashboard. Engage with prospects and customers from one place and nurture the sales process without any extra effort. Hootsuite even integrates with your favorite social selling software — Salesforce, HubSpot, SugarCRM, and more. Hootsuite’s chatbot functionality reduces the workload on my organizations support team by helping us respond to easy customer enquiries, thus letting our support agents focus on only complex enquiries from customers. Michelle Burks Project Manager, Savings Operations Wonga Save 3,000+ hours of work annually with the no. 1 social media management tool Publish to all your networks in one place Create and publish content across multiple networks in one place. Dazzle your audience and grow fast with a bulk scheduler, a drag-and-drop content calendar, and graphs that show you the best time to post. Learn more Let automation do the heavy lifting Use built-in Canva templates and an AI writer to handle the design, hashtags, and captions for you. Learn more Grow faster with in-depth analytics Identify the content, networks, and times that bring in the most engagement and revenue. Plus, check how you’re performing against others in your industry and see your social media ROI. Learn more Automate your social media inbox Declutter, de-stress, and save time with an all-in-one social media inbox that lets you respond to comments and DMs in one place. Plus, tap into sales engagement tools that help you sell more online. Learn more Free Social Media Engagement Tools and Resources Free Engagement Rate Calculator (for multiple networks) Try our free engagement rate calculator to quickly see how your posts are performing. Try it now Blog: How to Increase Social Media Engagement All our proven tactics for boosting your social media engagement are here in this in-depth guide. Read it now Free Hashtag Generator (for multiple networks) Make your posts more engaging with our free hashtag generator for Instagram, TikTok, Twitter, and more. Try it now What our customers are sayingFrequently Asked Questions What are Hootsuite Streams? Hootsuite Streams are custom social media feeds that help you discover new engagement opportunities, find user-generated content to share, and keep track of activities across all your channels. You can set up Streams to monitor your own social media posts, mentions of your brand from your customers and prospects, activity from your competitors, or your industry at large. In Streams, you can monitor mentions, reply to public comments, and reshare relevant content. No more hopping back and forth between networks or conducting time-consuming searches individually — it’s all in your Hootsuite dashboard. Streams are a great way to practice social listening because they help you keep track of social media activities related to your business or industry. Note: If you need a more robust social listening solution, we recommend adding advanced social listening to your plan. Which platforms work with Hootsuite Streams? You can set up Streams to monitor activity across Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube. We recommend setting up Streams on each network to ensure you never miss an engagement opportunity, even if one pops up in an unexpected place. Compare plans Does Hootsuite offer free engagement tools? The best social media engagement tools are built into Hootsuite Analytics, with plans starting at $99 a month . But we’ve got plenty of freebies that’ll help you boost your engagement rate, too. Hootsuite’s free tools page is a treasure trove for those in search of completely free tools to measure social media engagement. They’ll also help you give posts a much-needed boost. Generate hashtags and captions that’ll generate way more likes, comments, shares, and follows. Quickly calculate your engagement rate with our free engagement rate calculator or measure how you’re performing on X (formerly Twitter) with our Twitter score calculator . Does Hootsuite offer social media tools for employee engagement? Yes. Hootsuite Amplify is the no. 1 employee advocacy solution. It allows teams to create approved, branded content designed specifically for employees to share. Studies show that brands see eight times more engagement when their content is shared by an employee rather than the business itself. Want a big boost in engagement? Consider adding Hootsuite Amplify to your plan. Does Hootsuite offer a FAQ chatbot for social media? Yes. Hootsuite’s FAQ chatbot (formerly Heyday by Hootsuite) is a social media chatbot that reduces your team’s message volume by up to 80% while simultaneously increasing its productivity by 25%. It provides immediate responses to customer inquiries 24/7, so you’ll never leave anyone hanging (even when your team is off the clock). Plus, we offer multi-language support, so you can grow your customer base and delight more followers around the world. How does it work? You provide pre-approved answers to your brand’s frequently asked questions (FAQs), so your virtual agent is ready with answers anytime, anywhere. All you have to do is make sure your FAQs are up to date and Heyday will handle the rest. Hootsuite’s conversational chatbot is trained to understand the intent and context of customer messages, even those with spelling errors, and automate...